Should I Replace My Telephone Systems?

A telephone system is a major expense for any business but it is necessary for handling incoming and outgoing calls efficiently. There are a large number of telephone systems to choose from. They all have a set of features that are very similar. These features are upgraded and improved over time but the original features usually remain. I am referring to things like WATS lines or least cost routing. These features were required when telephone service was based on distance and time on a call. Features such as hold, Park, conference, transfer, intercom, and messaging are essential to any phone system. Most of us are familiar with these features and are used to using them on any system.

One holdover, of old phone systems, that I have found in my travels, are the large number of copper lines coming into the systems that have never been reviewed. Many times there are lines and numbers that nobody knew existed, but still appeared on the telephone bill. Usually these bills are so complex that it is difficult to find these extra lines. This brings me to a major difference in the new telephone systems. Most of the new systems are IP-based with the ability to plug copper lines into them. What this means is that the majority of the phone lines that come into the system are Internet-based and don’t require a pair of copper wires. It is possible to increase or decrease the number of line appearances that are available simply by logging into a website. It is only necessary to have one phone number for customers to call into. The only reason for additional numbers is to direct calls to a particular individual. This is accomplished with direct inward dial or DID numbers, which are simply program numbers and are not associated with any particular pair of wires.

When we evaluate the viability of the company replacing the telephone system, one major consideration is what they’re currently paying on the telephone bill. Many times the savings can more than pay for the new system. I usually recommend that they keep one or two copper lines and supply the rest of their phone service via the Internet. This makes it much easier for them to control their costs and adjust their lines depending on the business. Even though today’s business Internet service is almost as reliable as copper telephone lines, this will guarantee that they still have telephone service in the event that their Internet service is down. Adding VoIP telephone service simply involves going to a website, signing up, and entering a username and password into the phone system programming. It is possible to increase incoming capacity temporarily to handle an advertising campaign.

Some of these VoIP providers have a per line monthly charge of $8-$25. With this you get a certain number of minutes of call from 500 to unlimited. Other providers have no monthly charge and simply bill by the minute. Which service you use depends on the types of calls you make. One of the big advantages is that we are no longer tied to two or three providers. There are literally hundreds of telephone VoIP providers on the Internet. Considering that you can port any telephone number to any provider, it makes it very easy to switch providers when your needs change. If you are running a special or an advertising campaign, it is easy to add additional channels for incoming calls. It is just as easy to eliminate those channels once the campaign is over.

Another major advantage of the IP telephone systems over the traditional telephone systems is the way they are set up and connected. The traditional systems have a wire running from each telephone back to the central unit and closet. There are a number of punch down blocks and many wires in a rats nest. Moving an extension usually involves either reprogramming the telephone system or swapping the wires. Adding additional telephones usually involves adding new cards to the system and additional wires, as does any new incoming lines. An IP telephone system simply plugs into the router and the two backup copper lines. All of the telephones can plug in anywhere there is a network jack. If you move to another office, simply take your phone with you and plug it into the network jack in that office. In fact, if you take the telephone home, you can plug it into the network jack at home and it appears as if you are still in your office. This is a tremendous advantage in the event of a snowstorm or if you are not feeling well.

To carry this concept one step further, if you are a small business and you would like to have people in different locations working for you, it is possible to place telephones in each of these locations and have it appear, to customers, that everyone is in the same office. If you have more than one office with multiple people in each office is also very easy to put a system in each office location and simply program them to talk to each other. Unlike in the past, requiring you to have a pair of wires that you paid by the mile, you can be in any part of the world with an Internet connection and have the same access to all employees as if there were in one location, with no additional monthly charges. You can call an employee in another part of the world by dialing their extension as if they were in the next cubicle. I have even seen companies with important customers in another country simply ship them a telephone and tell them they can talk to their sales representative for free anytime they like.

I think it would be advantageous for anyone who has had their telephone system for more than a few years to take the time to investigate the cost of replacement and the many advantages of the new systems. Not only will the savings in telephone service end up paying for the telephone system, but the many additional advantages will make your business more efficient and accessible to customers. Following are a few examples of the many features that are included with these IP telephone systems.

IP Telephone systems built-in feature list:

· call assistant

· mobile connectivity

· VPN

· conference center

· automatic call distribution

· TAPI driver

· dual language support

· multisite support

· unified messaging

· VoIP phone service

· full PBX and key system

· presence management

· remote telephones

· routing management

· voicemail

John Umina is president of ProDesign Corporation, a provider of commercial technology including networking, telephone, conference room set up and automation. ProDesign can assess your business needs and can provide, install and maintain all of your electronic systems.

Why Your Business Needs Telephone System Maintenance

Telephone systems are a critical resource for every business. If a Telephone System is not functioning correctly this can result in loss of service and will affect efficiency, productivity and operations of the company which ultimately leads to loss of business. In addition, the add-hoc call out charges and repair expenditure can be significant when you call in a third party company. As a typical business cannot maintain the system of its own, a telephone system maintenance agreement is an ideal solution and it will ensure that the business keeps on going in all situations. Besides the peace of mind, the maintenance contracts will save your business from all extra-unexpected costs and disruptions.

Recently, there has been a large increase in the number of companies that take the telephone system maintenance contracts and help safeguard their businesses. Telephone System Maintenance ensures that your business gets a response that is only one quick call away in case of any problem. You need to pay only a relatively small fee to set up a contract and there are generally multiple options available to you.

When you go for a contract with a Business Telephone Company you will get the option of 24×7 cover if your business works around the clock. You will also be allocated a dedicated account manager to assist you any time even for non-service related issues. These may involve moves, ad-ons, changes, etc. After you make a call with the service desk, the call will be allocated to their engineer who will log your fault and ensure a swift response which may involve an onsite visit should the need arise.

The telephone maintenance companies offer a wide range of telephone system maintenance contracts to meet the needs of clients. There are different types of the contracts that the customers go for. You make only a single annual payment for the contract that may cover all the risks of an unplanned labor and replacement parts cost for maintenance. Installing any new telephone system involves a significant investment. You can save yourself from any huge loss due to a serious fault by going for a telephone system maintenance contract.

Most telephone service-providers also offer their maintenance services with the equipment. Generally, it includes a risk free comprehensive manufacturer’s warranty and a comprehensive phone system maintenance packages. Free maintenance, support, and warranty is generally applicable for one year. The warranty will cover phone systems, defective parts, handsets and internal cards. The manufacturer’s warranties usually do not cover to repair or replace any part or equipment broken or damaged on site and the labor cost to inspect, repair or replace it. If you want to cover the labour, you will have to enter a telephone maintenance agreement.

Telephone Maintenance Companies have dedicated experts and certified maintenance engineers covering the majority of systems available from a whole list of manufacturers. These companies offer 24-7 premium maintenance coverage and also offer a wide range of accessories at discounted prices. They may also assist you with phone system upgrades, additional handsets, phone line installation, business mobiles, broadband services and more.

A Telephone Maintenance Contract is based on certain terms and conditions and certain things may be free or additional on chargeable basis based on the agreement. When you purchase your phone system from a Business Telephone Company, you should expect it to be completely covered against fault or breakdown. A typical premium protection plan for your Telephone System can ensure you immediate access for a quick and expert support 24×7 basis. It covers all parts, labour and technical support via email and phone. A good maintenance service provider will also provide you with the option of remote resolution for the majority of faults which will have you back up and running within no time at all. If a problem cannot be resolved remotely, you should expect an engineer to attend to the problem on site within the agreed time which is usually specified in your written agreement.

Picture Framing Online: A Perfect Gift For Him

Deciding a perfect gift for men is quite a hectic job. Even though there are lots of gifting options these days, there will always be confusion on how should you pick the item! Would he appreciate it or. Most women end up buying t-shirts, wallets or shoes. However, if you are looking for personalized and unique gift ideas, then you can try out picture framing online services. Get one of the custom picture frames and collage the bitter sweet memories of your relationship. Your partner will definitely like this and will appreciate your effort.

Additionally, you can take a picture of him, especially when he is not aware and get it framed. You can take many of such photos, line them together and frame. If that is not enough you can gather his childhood pictures and jam it with the recent ones with beautiful messages. This would make him emotional for sure. These picture framing online are all-purpose gifts, from birthday, anniversary to just a usual gift. The best thing is that these items are available online, so even if you are feeling reluctant to visit a physical store, you can always sit at the comfort of your home and place an order.

The frames vary in shapes, sizes and quality. You get to choose from a plethora of options, ranging from wooden to metal. You will find square and rectangular photo frames. There could be variations in colour too, including golden, silver, cream and black. Based on the occasion and purpose you can choose the one. As for the size, these ecommerce sites have measurement options. You need to select from the one.
The online framing service providers offer beautifully carved frames. They boast amazing designs and are of high quality. They would be excellent gifts for sure.

If not his phoThe online framing service providers offer beautifully carved frames. They boast amazing designs and are of high quality. They would be excellent gifts for sure. to, you can think of any theme photo and get it framed with wonderful quotes. Also, if your partner loves nature photography you can take one and get it framed for him. However, when you are choosing a frame make sure you are buying from a good store. There will be many who claim to be the best, but that is hardly the truth.

Besides, there are some who fail to meet the delivery deadline. You will of course not want your gift to be delivered lately, particularly when the occasion is gone. In order to ensure that the gift reaches to the concerned person on time you can live chat with the people or make a special request. The custom picture frames can be gift wrapped as well if you want. However, you might have to pay a little extra for that. Else you can be lucky to get free gift packaging..